Three-Star Hotel a Favourite Among US Travellers
Highgate Hotel is a favourite among international visitors to Accra. The hotel is conveniently located near the fashionable Osu district just five minutes from the city’s international conference centre and 10 minutes from the international airport. The three-star property contains 33 guestrooms, from single rooms to the vast Presidential Suite, all equipped with air-conditioning, flat-screen TV and other amenities. The hotel’s restaurant serves fine local and international cuisine at breakfast, lunch and dinner. The Highgate also offers a choice of conference and meeting facilities and cater any type of event.
General Manager Ibrahim Bortey says, “We stand out from other three-star hotels in Accra because of our service. Our staff goes above and beyond the call of duty to make our customers feel like family and to give them what they ask for. For example, we have made an arrangement with another hotel nearby to allow our guests to use their swimming pool.” To keep up with demand, Highgate Hotel is adding new rooms for a total of 45 and will have its own swimming pool by the end of this year.
Many repeat visitors from the US
A long-term goal for Highgate Hotel is to add new facilities and services to reach a four-star rating. “We are very proactive,” Mr. Bortey points out. The hotel has a large corporate clientele, including business groups travelling from the US, and Mr. Bortey would like to welcome more American visitors. He says, “Around 33% of our guests are from the US and we are seeing more travellers from the US and the EU now that we are working with American and European travel agencies. Many of our US guests are repeat visitors. They know that they can count on Highgate Hotel for a high level of security, comfort, convenience and customer service.”